JH
Johan H

1 reviews | Active since Jun 2015

30 Dec 2021, 10:46

Losing the plot...

Debit order bank change Dear Wesbank

I am not happy with this awkward way of doing business – especially you, who have all the technology at your fingertips.

There is nothing in this form that I have not already provided to you – and it is an unnecessary waste of the most precious commodity – time..

Please step up to proper customer service.

0
Replies (1)
WesBank
WesBank's reply30 Dec 2021, 10:53
Official
Dear Johan Hartzenberg,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution