Login Not Working

I have been trying to access my Wesbank online account for a few months now, but I am not able to log in. Upon login, the website requests me to enter a one time pin, which is supposed to be sent to my mobile number, as well as my email, which I never receive. I have spoken to someone over the phone regarding this as well as send multiple emails which was never answered. This is unacceptable service! I am not getting any response via email so I am hoping that someone at Wesbank will have the decency to contact me after a HelloPeter complaint and sort out my login issues.