MDBB
Ma Di Boys Boys

1 reviews | Active since Jul 2012

13 May 2021, 08:08

"Lockdown did not affect WESBANK, that's why they harass customers".

In 2018 June my car was financed by Wesbank, at a very high interest rate, well since June 2018 to February 2021 I have never missed an instalment. March 2021 I contaced them amd explained to them my financial situation, as I'm working in the hospitality industry and our hotel is still closed. I told them I will pay half of the R5600, which I have been paying R2800 for the past 3 months, however since end of April Wesbank Colletions have been calling me everyday twice a day for an outstanding arears amount of R14000. Today the consultant threatened me that someone will visit my home so that we can discuss options of repayment or alternatively I should trade in or surrender the vehicle to them. I asked her whether lockdown did not affect majority of people, she failed to answer me. To be honest half payment is better than R***. Can Wesbank stop harassing me for R14k and threatening me.

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Replies (1)
WesBank
WesBank's reply13 May 2021, 09:24
Official
Dear Ma M,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution