1 reviews | Active since Jul 2012
"Lockdown did not affect WESBANK, that's why they harass customers".
In 2018 June my car was financed by Wesbank, at a very high interest rate, well since June 2018 to February 2021 I have never missed an instalment. March 2021 I contaced them amd explained to them my financial situation, as I'm working in the hospitality industry and our hotel is still closed. I told them I will pay half of the R5600, which I have been paying R2800 for the past 3 months, however since end of April Wesbank Colletions have been calling me everyday twice a day for an outstanding arears amount of R14000. Today the consultant threatened me that someone will visit my home so that we can discuss options of repayment or alternatively I should trade in or surrender the vehicle to them. I asked her whether lockdown did not affect majority of people, she failed to answer me. To be honest half payment is better than R***. Can Wesbank stop harassing me for R14k and threatening me.
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
