CB
Charlie B
1 reviews | Active since Aug 2015
29 Mar 2023, 15:15
Loans not settled
I emailed Wesbank twice now at their service email. My settlement just is not happening on my loans. My previous email was on the 24th of March and still nothing. Basically I drew the settlements on my loans and transferred the amounts to my loans from FNB online banking profile. Now nothing is happening.
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Replies (2)0
Replies (2)
WesBank's replyOfficial
29 Mar 2023, 15:23Dear Charlie Bretzke
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
Best regards,
WesBank's reply29 Mar 2023, 15:23
Official
Dear Charlie Bretzke
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
Best regards,
WesBank's replyOfficial
29 Mar 2023, 15:37Dear Charlie Bretzke
Your reference number is CRSDDA27. Should you require further assistance, please email *** using your CRS, ID or ACCOUNT NUMBER in the subject field.
Regards,
Braiden Govender
***
Your reference number is CRSDDA27. Should you require further assistance, please email *** using your CRS, ID or ACCOUNT NUMBER in the subject field.
Regards,
Braiden Govender
***
Best regards,
WesBank's reply29 Mar 2023, 15:37
Official
Dear Charlie Bretzke
Your reference number is CRSDDA27. Should you require further assistance, please email *** using your CRS, ID or ACCOUNT NUMBER in the subject field.
Regards,
Braiden Govender
***
Your reference number is CRSDDA27. Should you require further assistance, please email *** using your CRS, ID or ACCOUNT NUMBER in the subject field.
Regards,
Braiden Govender
***
Best regards,