EL
Elizabeth L
1 reviews | Active since Nov 2025
07 Nov 2025, 16:18
Lizba
I got short term insurance policies at Hollard via WesBank the policies reached their term now they do not want to pay me. They are selling **** policies to customers because everytime I try to get information about the policies they would refer me to Hollard and when I try to login to Hollard with my ID they say they don't have such particulars in the system. Anyone who has a policy via Wesbank should just cancel and look for a better company before is too late.
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Replies (2)
WesBank's replyOfficial
10 Nov 2025, 07:07Dear Elizabeth Legwabe
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply10 Nov 2025, 07:07
Official
Dear Elizabeth Legwabe
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's replyOfficial
10 Nov 2025, 07:09Dear Elizabeth Legwabe
Your reference number is CRSE951A. Should you require further assistance, please email *** using your CRS, ID or ACCOUNT NUMBER in the subject field.
Regards,
Elliot Mohale
***
Your reference number is CRSE951A. Should you require further assistance, please email *** using your CRS, ID or ACCOUNT NUMBER in the subject field.
Regards,
Elliot Mohale
***
WesBank's reply10 Nov 2025, 07:09
Official
Dear Elizabeth Legwabe
Your reference number is CRSE951A. Should you require further assistance, please email *** using your CRS, ID or ACCOUNT NUMBER in the subject field.
Regards,
Elliot Mohale
***
Your reference number is CRSE951A. Should you require further assistance, please email *** using your CRS, ID or ACCOUNT NUMBER in the subject field.
Regards,
Elliot Mohale
***