CW
Christa W

1 reviews | Active since Jan 2020

30 Apr 2021, 14:53

Livit

We struggling since June to obtain a enatis on a fully paid up bike

This is UNACCEPTABLE

YOU FORWARDED IT TO A LOCKER BUT IT WAS RETURNED SAME DAY

WE PAID FOR A DUPLICATE WHICH I FEEL IS UNFAIR BUT ...SINCE THEN WE STRUGGLE TO GET THE FORM

I AM LIVIT

*** Hp Wasserman

0
Replies (2)
WesBank
WesBank's reply30 Apr 2021, 15:17
Official
Dear Christa W

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter. 

Regards, WesBank Service Resolution 

Best regards,

WesBank
WesBank's reply30 Apr 2021, 15:23
Official
Dear Christa W

Your reference number is CRSCC5BF.  Should you require assistance, please email *** using your CRS, ID or ACCOUNT NUMBER in the subject field.

Regards,

Tina Du Toit***

Best regards,