NK
Nosipho K
1 reviews | Active since Jan 2024
12 Aug 2025, 09:10
Liquid Vehicle finance query on arrears
I just received a statement dated 11/08/2025 from liquid vehicle finance showing an outstanding balance of R47 098.88 in arrears and I'm surprised because payments were made in 3 parts end of July and the proof was emailed to Kabelo Sejesho who confirmed receipt. RE: Balloon Payment - ***.We the received an email days later from *** Re: Balloon Payment - *** - [External Email] [#833582] advising us to pay R384.40 for the bank to assist with change of ownership .Please investigate and give feedback urgently.
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WesBank's replyOfficial
12 Aug 2025, 09:29Dear Nosipho Khanyezi
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply12 Aug 2025, 09:29
Official
Dear Nosipho Khanyezi
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution