Letter of demand after MIOSA ruling

1 Star – Deeply Disappointed

WesBank has shown zero regard for fairness or customer care. After receiving a favourable ruling from MIOSA clearly stating the dealership was at fault, WesBank still sent us a letter of demand for their legal costs. This action is not only unjust—it’s a clear sign that they prioritize money over ethics or accountability.

There was no grace, no empathy, and no effort to support us as their customer. Their stance makes it clear: they don't care who's at fault, only that they get paid. We will never finance through WesBank again and strongly advise others to avoid doing business with them. If you're looking for integrity and customer support, look elsewhere.