Let the Manager above all gauteng Managers Call me!!!

I do not want to speak to a sales person i want to speak to the Manager who is above all the managers in Gauteng!

If I could I would have rated 0 stars.

I am from vereeniging, and in the past week i have tried to trade in my current vehicle i have with wesbank for another car, the dealership ( Cinzaco Auto) backed off from the deal after i asked questions like is the car serviced and spare key, like every client would have asked so they did not feel comfortable selling me the vehicle. After that i called Albert the vaal triangle wesbank manager and he told me if i find another dealer he will help me. So i found Motordeal Vereeniging. No words! imagine signing a contract and afterwords you hear the faults on the car and they will fix it, you give them the benefit off the doubt and when you leave with the vehicle you pick up more faults! 1 day after the deal I told them I am not happy with the car I would rather cancel and leave with my car that I would’ve traded in that is still on my name, got screamed at by Riyaad the manager and he told me if i do not pay a cancellation fee i cannot get my car back, after he told my brother to F off. I was laughed in my face by him and his FNI Etienne. After alot of screaming, me and my brother spoke to the boss and he said if i pay R3,500 he will cancel the deal. I paid it but in my experience the payment was not the issue, it was how we were treated. Manager telling me he does not care about my deal and he sells cars alot so my deal means nothing (a R326,000 deal means nothing). Like we told the boss we were willing to look for another car on the floor but why would we want to do that after the way we were treated.

After that I called Albert thinking he would assist in this matter he straightly told me he will never help or do deals with me, and screamed at me over the phone. Me as an wesbank client tried to reach out to him on how the dealers are treating clients, he is straight up into all this dealers asses maybe getting paid something under the table aswell, I have two cars with wesbank one i putted a deposit of R27,000 before i purchased and this is how a manager of wesbank treats a client of Wesbank instead of helping their own client. Im on the point of financing my 2 vehicles with another bank because this is how you are treated.