GW
George W
1 reviews | Active since Feb 2010
20 Mar 2015, 15:16
Lack of feedback and poor customer service
My insurance broker has been struggling to get any assistance from the customer services division for the past 3 days now. I have also been struggling with the contact centre where I have been on hold for more than 10 minutes.
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Replies (1)
WesBank's replyOfficial
23 Mar 2015, 11:23Hello GeorgeAW,
Thank you for your concerns highlighted. We apologise sincerely for the delay and regret that there was no immediate attention to your matter. We have since contacted you to discuss the matter.
We trust that all is in order.
Yours faithfully
WesBank
Thank you for your concerns highlighted. We apologise sincerely for the delay and regret that there was no immediate attention to your matter. We have since contacted you to discuss the matter.
We trust that all is in order.
Yours faithfully
WesBank
WesBank's reply23 Mar 2015, 11:23
Official
Hello GeorgeAW,
Thank you for your concerns highlighted. We apologise sincerely for the delay and regret that there was no immediate attention to your matter. We have since contacted you to discuss the matter.
We trust that all is in order.
Yours faithfully
WesBank
Thank you for your concerns highlighted. We apologise sincerely for the delay and regret that there was no immediate attention to your matter. We have since contacted you to discuss the matter.
We trust that all is in order.
Yours faithfully
WesBank