MP
Mareline P

1 reviews | Active since May 2015

26 May 2015, 09:11

Lack of Feedback and empty promises

Despite numerous attempts to get hold of you and to follow up on my finance applicatiom, it has been a week of empty promises. I have sent various emails, have called in many times but still no response. It will be two weeks this Friday and I still haven't had any constructive feedback. Why?!

0
Replies (1)
WesBank
WesBank's reply28 May 2015, 14:19
Official
Hello Marelinepie,

Thank you for raising your concerns allowing us the opportunity to investigate the matter at hand. We have subsequently communicated with you to discuss the progress of your application and we sincerely apologise for the frustration experienced. The application is with Titleguard for finality.

We will remain in contact with you until this has been concluded.

Kind regards,
WesBank