just don't care

I have been out of work for 5 months and made arrangements with west bank that i will pay half payment for the next 3 moths till i go back to work but yet they continue to phone me at 0715 in the morning to tell me i am in arrears when you phone them you get cut off will explaining i have never known bad ser vise like this this is the last car i buy from Westbank been buying cars from Westbank for about 30 years and this this how the treat you.