FL
Frik L

1 reviews | Active since Oct 2010

30 Dec 2015, 16:57

Just about no service

Trying to obtain vehicle finance through Wesbank & FNB. Disappointing interest rate obtained through dealer and then sent from pillar to post by both FNB and Wesbank - transferred from on consultant to the other and eventually given a number to dial which turned out to be AA Road Assistance. Nobody seems to have the capacity or knowledge to help.

0
Replies (1)
WesBank
WesBank's reply31 Dec 2015, 09:39
Official
Hello Frikl,

Thank you for bringing this matter to our attention and affording us the opportunity to investigate and provide feedback.

A WesBank representative has been in contact with you regarding your finance application and will remain in contact with you until the matter is resolved.

Please accept our sincere apologies for the frustration caused.