AX
AX X
1 reviews | Active since Nov 2019
22 Jan 2024, 16:14
Just a cruddy service experience - WesBank
*** 3 weeks emailed 20 times - called 3 times App on the website doesn't work When you call the call center takes 20 min to answer Bounce you from PILLAR TO POST
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Replies (2)0
Replies (2)
WesBank's replyOfficial
22 Jan 2024, 16:38Dear AX Xenios
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply22 Jan 2024, 16:38
Official
Dear AX Xenios
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
AX
AX X's updateReviewer Update
23 Jan 2024, 13:41Basically - Don't waste your time with WesBank - 3 weeks for a reply and then a rate that doesn't come close to competitor - Thanks for wasting my time -
AX
AX X's update23 Jan 2024, 13:41
Reviewer Update
Basically - Don't waste your time with WesBank - 3 weeks for a reply and then a rate that doesn't come close to competitor - Thanks for wasting my time -