ZZ
Zanele Z

1 reviews | Active since Jan 2023

19 Jan 2023, 11:46

its become emotional

In my life I have never dealt with such a group, they refuse to help in so many ways, they lack empathy and today I'm at my last straw with Gizzell Wilson and her friend john who pretended to be fixing the issue only for Gizzell to send an email demanding the same things John said are done to be done again, I finally spoke to Cory (very friendly manager) she took me step by step I finally go t it right but Gizell cancelled very thing on purpose again. I have not paid rent they don't care they are tuning this into a game, I cannot believe there is people who can actually do this, when you are upset they still back chat as if you have not been wronged, i need all the calls listened to from November . I'm not making this up.

0
Replies (2)
WesBank
WesBank's reply19 Jan 2023, 15:23
Official
Dear Zanele Z,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution

Best regards,

WesBank
WesBank's reply19 Jan 2023, 15:24
Official
Dear Zanele Z,

Your reference number is CRSDD063.  Should you require further assistance, please email *** using your CRS, ID or ACCOUNT NUMBER in the subject field.

Regards,
Zabonize Hogins 
***

Best regards,