PG
Presha G
1 reviews | Active since Sept 2020
20 May 2024, 16:58
It is impossible to get a hold of wesbank
It is impossible to get a hold of wesbank. They don't answer their telephones. Their email says will be attended to within 48hours but it's been a week. When you do get through they say the relevant department will contact me but they don't. It's been 48hours. I am owed a refund.!!! If I was owing them they would be calling me continuesly!!
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Replies (1)
WesBank's replyOfficial
21 May 2024, 08:02Dear Presha G,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply21 May 2024, 08:02
Official
Dear Presha G,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution