is it the plane to really take my car ?

I have been having some extreme difficult finance problem and I have been behind with my payments for quote some time.wesbank was not at fault for coming to take my car I accept full responsibility for that.but I find the method of it very disturbing ,firstly a trace shows up at my work wanting my car keys,of which I fully co operated .on his advise ,he told me that they will hold my car until I settle and it must be in 30 days.i asked him can I arrange to pay the same day as I was going to make phone call to my family for assistance. He said if I can pay the full owning amount which was 4900 I can get my car back the same day.<br> I managed to raise the money from my family members and made the call to wesbank legal department .I spoke to reabetswe who the told me a different story saying my car is being held at some store and it wont be released until Monday and that they will be storage cost and some other fees that I will have to pay.i ashked for the amount she cud not help me as she didn't know what the amount was.i will have to waut till Monday.so meaning I will have to pay for storage for 3 night because no one can help me and tell me the amount so I can pay and collect..