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nomfundothwala N
1 reviews | Active since Mar 2017
11 Feb 2019, 11:38
Invasion of Privacy
I'd like to formally lay a compliant on one of the wesbank agents Lelo Mdingi who called me during a meeting and I could not take the call, then decided it was fit for her to divulge my personal financial details to My mother who is not assisting me with payments. I am already stressed as it is. Now I have to explain my finances that I have made arrangements for to my mother. this is very unprofessional and frustrating. Please advise your service consultants of the POPPI ACT . I will be suing wesbank for the invasion of privacy without my consent.
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Replies (1)WesBank's replyOfficial
11 Feb 2019, 12:15Dear nomfundo-thwala
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS8C3E5
Regards,
Rodney Nadar
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS8C3E5
Regards,
Rodney Nadar
WesBank Service Resolution
WesBank's reply11 Feb 2019, 12:15
Official
Dear nomfundo-thwala
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS8C3E5
Regards,
Rodney Nadar
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS8C3E5
Regards,
Rodney Nadar
WesBank Service Resolution
