SC
Suzette C

1 reviews | Active since Sept 2010

01 Oct 2015, 09:44

Interest Rate *****

We bought two vehicles from Auto Pedigree in Paul Kruger street Pretoria. The finance was done through Wesbank at a interest rate of 14% on both cars. I had to sign on a pad sitting on the opposite side of the desk. The lady was reading from the computer and I was signing on the computer pad. I could not see on the screen and trusted that this was how it was supposed to be done. I took possession of the vehicles but only got a copy of the contract later on email. I did not checked the contract at that stage and fell ill and was diagnosed with pancreatic cancer. Getting home after an operation, and car payments to high I checked the contract and saw that the interest rates was 14.7% and 17.98% on the second vehicle. I started communicating with Wesbank and after months they said they will reduce the interest rate. It is 6 moths later and nothing have been done about the interest rate. I skipped one payment to get a reaction from Wesbank, but the only reaction was that they handed me over to a debt collecting service . I have been in correspondence with the debt collectors for 6 weeks now with no reply from Wesbank. I NEED HELP PLEASE !!!!!!<br> <br>

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Replies (1)
WesBank
WesBank's reply02 Oct 2015, 08:10
Official
Hello ettezus,

Thank you for allowing us the opportunity to investigate your concerns.
We have referred the matter to the relevant finance management and feedback will be provided to you accordingly.
We trust that you find the above in order.

Kind Regards,
WesBank