OB
Omkar B
1 reviews | Active since Jul 2011
30 Mar 2015, 09:19
Insurance ****
I've been contacted by Direct Axis which is now a part of Wesbank for conformation of insurance. I've sent them proof of it twice and now get and email saying they will add R 478.52pm to force me to use their insurance.<br> <br> Another royal **** in the making.<br> <br> Wesbank please sort out your ***** deals with Direct Axis, I will never finance another car with an *********** company like yourselves.<br> <br> Disgusted.
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WesBank's replyOfficial
31 Mar 2015, 13:33Hello Sabre,
Thank you for your concerns highlighted and affording us the opportunity to investigate the complaint.
WesBank, in conjunction with Hollard and Direct Axis, embarked on a large scale initiative to request confirmation from our customers that the financed vehicles are still comprehensively insured as a number of customers cancelled their comprehensive cover.
The respective management have communicated with you to discuss the matter and advised that your insurance details have been updated accordingly.
We trust you find the above in order.
Yours faithfully,
WesBank
Thank you for your concerns highlighted and affording us the opportunity to investigate the complaint.
WesBank, in conjunction with Hollard and Direct Axis, embarked on a large scale initiative to request confirmation from our customers that the financed vehicles are still comprehensively insured as a number of customers cancelled their comprehensive cover.
The respective management have communicated with you to discuss the matter and advised that your insurance details have been updated accordingly.
We trust you find the above in order.
Yours faithfully,
WesBank
WesBank's reply31 Mar 2015, 13:33
Official
Hello Sabre,
Thank you for your concerns highlighted and affording us the opportunity to investigate the complaint.
WesBank, in conjunction with Hollard and Direct Axis, embarked on a large scale initiative to request confirmation from our customers that the financed vehicles are still comprehensively insured as a number of customers cancelled their comprehensive cover.
The respective management have communicated with you to discuss the matter and advised that your insurance details have been updated accordingly.
We trust you find the above in order.
Yours faithfully,
WesBank
Thank you for your concerns highlighted and affording us the opportunity to investigate the complaint.
WesBank, in conjunction with Hollard and Direct Axis, embarked on a large scale initiative to request confirmation from our customers that the financed vehicles are still comprehensively insured as a number of customers cancelled their comprehensive cover.
The respective management have communicated with you to discuss the matter and advised that your insurance details have been updated accordingly.
We trust you find the above in order.
Yours faithfully,
WesBank