cC
chereenieuwoudt C
1 reviews | Active since Jul 2017
11 Feb 2022, 10:23
Insurance Query
We’ve been trying over a month now to handle a situation with Wesbank and each time their client service has a new excuse. We did sent through our proof of insurance and still they loaded their insurance AFTER Wesbank sent confirmation of the proof of insurance received. Please Wesbank work on your client service because it is pathetic!!
Helpful (0)
Replies (1)0
Replies (1)
WesBank's replyOfficial
11 Feb 2022, 10:51Dear Cheree N,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply11 Feb 2022, 10:51
Official
Dear Cheree N,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution