BS
Brett S
1 reviews | Active since Mar 2012
01 May 2015, 08:35
Insurance premium deducted
March 16 receive an email for confirmation of insurance, which took my insurers longer than 7 days to get to me. March 26 receive an email that states a premium has been loaded, and will remain in place UNTIL such time as they receive insurance confirmation. March 30 receive an email confirming that Wesbank has received my insurance details. <br> <br> Why then was the premium not removed from my May instalment? and it still indicated that i will be paying the extra money next month as well. I feel absolutely ******.<br> <br>
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WesBank's replyOfficial
06 May 2015, 10:18Hello brettsibson,
Thank you for raising your concerns pertaining to the Comprehensive Insurance for your vehicle.
We have contacted your and confirmed that the required proof of Insurance has in fact not been received. We currently await confirmation thereof to be sent directly to the agent with whom you discussed your account.
We trust that your requirements have been satisfied.
Yours in service,
WesBank
Thank you for raising your concerns pertaining to the Comprehensive Insurance for your vehicle.
We have contacted your and confirmed that the required proof of Insurance has in fact not been received. We currently await confirmation thereof to be sent directly to the agent with whom you discussed your account.
We trust that your requirements have been satisfied.
Yours in service,
WesBank
WesBank's reply06 May 2015, 10:18
Official
Hello brettsibson,
Thank you for raising your concerns pertaining to the Comprehensive Insurance for your vehicle.
We have contacted your and confirmed that the required proof of Insurance has in fact not been received. We currently await confirmation thereof to be sent directly to the agent with whom you discussed your account.
We trust that your requirements have been satisfied.
Yours in service,
WesBank
Thank you for raising your concerns pertaining to the Comprehensive Insurance for your vehicle.
We have contacted your and confirmed that the required proof of Insurance has in fact not been received. We currently await confirmation thereof to be sent directly to the agent with whom you discussed your account.
We trust that your requirements have been satisfied.
Yours in service,
WesBank