ZS
Zameka S
1 reviews | Active since Aug 2021
15 Sept 2021, 19:27
Insurance deducrion
Good day, I submitted proof of payment for comprehensive insurance, but even today Westbank is deducting for short term insurance, meaning I am now paying 2 insurances. You acknowledged the receipt of this via sms that was before 15 August 2021. Can you please refund this as I am desperate for this 500, you are deducting.
Regards Mrs Z. M Sobantu
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WesBank's replyOfficial
16 Sept 2021, 11:20Dear Zameka S
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
WesBank's reply16 Sept 2021, 11:20
Official
Dear Zameka S
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution