Insurance Confirmation - Limited Insurance

I have been requested by Wesbank to send confirmation of my vehicle insurance. After sending this several times as well as speaking to consultants, Wesbank has still charged me a "limited insurance" fee on my account. They do not respond to queries and have not refunded me on the unnecessary charges. This is extremely frustrating as I am now paying a high amount for no reason! Wesbank has confirmed that my insurance confirmation was received and yet they went ahead and increased my monthly installment sale agreement anyway.

Try and use a different Bank for financing. Wesbank has poor service delivery are only quick to contact their customers when they can make more money.