Insurance confirmation

<p>First I started getting calls from private numbers which I ussually don't answer. Then received an e-mail that Wesbank is unable to reach me and will increase my monthly payment on my car if I don't provide them with proof onf insurance. I rep**** to this e-mail confirming that all details are still the same as the date the car was purchased.</p> <p>After about 2 days a private number phoned again and I answered only to find out that it was webank phoning from private numbers and still needed hard copy of insurance confirmation. I had send this through 31 May 2016. On the 1 Jun I receive an e-mail stating that they have not received any insurance confirmation from me.</p> <p>After this I phoned them and the lady confrimed that she had located my e-mail with the confirmation of insurance. A hour later a lady phones me from Wesbank while I am not near my computer with all the information. Wanting to confirm further information since she is unable to locate me in the system. I ask her to phone me back within an hour when I will be back at my computer. This never happens, but 4 hours later I receive an SMS Stating the following:</p> <p>Dear MRS VAN ZYL, Please note that despite attempts to obtain updated proof of comprehensive insurance for your FORD FOCUS 1.6 TI VCT AMBIENTE 5DR 2013, you have not confirmed any details. WesBank will be loading a limited insurance policy to your account until details have been provided. For any queries please contact us on Tel: ***, Fax: ***, Email: ***</p> <p>Now this will be laoded to my account while I already have insurance! that I pay for! at additional cost! due to incompitent people!</p> <p>Check your service Wesbank</p>