AZ
Ayanda Z
1 reviews | Active since Feb 2012
28 Apr 2025, 19:41
INSTALMENT SALE VARIATION AGREEMENT AND FORM 27 DEBIT ORDER NOTICE
I received an email on Saturday indicating I entered into a variation agreement which records the revised payment authorisation and collection date change. I never entered into any agreement nor received a call from Wesbank but the date indicated is I agreed to the terms on the 26 April 2025. All I know is I will be paying my last instalment next month, is this some sort of ****?
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Replies (2)
WesBank's replyOfficial
29 Apr 2025, 07:50Dear Ayanda Z,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply29 Apr 2025, 07:50
Official
Dear Ayanda Z,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
AZ
Ayanda Z's updateReviewer Update
29 Apr 2025, 21:51I am still waiting for a call.
AZ
Ayanda Z's update29 Apr 2025, 21:51
Reviewer Update
I am still waiting for a call.