TZ
Toni Z
1 reviews | Active since Sept 2016
21 Aug 2019, 12:06
ineptitude ,*********** and arrogant fools ,to dim to identify onetime payment in their own bank account .
ineptitude ,idiocy ,clueless arrogant . i have made the unfortunate mistake of using the default vehicle loan facility at the car dealership . these fools couldent run a tap let alone an account . even when payments are made on time IN THEIR ACCOUNT that they cant find ,sets a collections phone call of threats and disrespect . they dont read emails they dont respond to emails ,they lie about responding to emails despite me reciting it word for word to them and yet i still have no idea how to get thru the the thick skulls in their offices. i dumped FNB (business ,homeloan and personal)due to similar issues ,and it appears wesbank being the same company hold the same value .
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Replies (2)
WesBank's replyOfficial
21 Aug 2019, 13:43Dear Tee Zwicker
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply21 Aug 2019, 13:43
Official
Dear Tee Zwicker
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
TZ
Toni Z's updateReviewer Update
21 Aug 2019, 15:02hi Wesbank ,unfortunately with the current experiences over the past 5 days i doubt u have any value or hold any values of any customer . my credit rating is stellar and it can be checked anytime. when arrogance ,beligerant staff and clueless fools still to this day to dim to check your own bank account for a payment,then send my account off to collecting - then there is a special kind of stupid in you employees.
TZ
Toni Z's update21 Aug 2019, 15:02
Reviewer Update
hi Wesbank ,unfortunately with the current experiences over the past 5 days i doubt u have any value or hold any values of any customer . my credit rating is stellar and it can be checked anytime. when arrogance ,beligerant staff and clueless fools still to this day to dim to check your own bank account for a payment,then send my account off to collecting - then there is a special kind of stupid in you employees.