1 reviews | Active since Jun 2016

30 Aug 2020, 06:50

Inefficient and unreliable service

I had settled my account with Wesbank, sent the Proof of payment and received confirmation that the account was settled, now I get debited again. For heavens sake can wesbank do anything right. I do not want to ever deal with them again. Very inefficient service.

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Replies (1)
WesBank
WesBank's reply31 Aug 2020, 09:06
Official
Dear Rajesh 

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,WesBank Service Resolution