jL
jan L
1 reviews | Active since Apr 2011
13 Aug 2020, 15:35
Increase in Service fees
WesBank account numbers : ***8 and ***7. I'm not complaining about the increase on my installments, I know that is due to the Covit-19 relieve for 3 months. I would like to know why there is a HUGE increase in the monthly service fee, now at R230.00 per account up from R138.00, on both these accounts. They don't seem to understand my question.
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WesBank's replyOfficial
18 Aug 2020, 17:34Dear Jan K
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
WesBank's reply18 Aug 2020, 17:34
Official
Dear Jan K
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution