Incorrectly Debited on old vehicle
What on earth did Wesbank do to my account!? So this morning (1 April) I checked my banking app and see Wesbank deducted installment on a vehicle that I have sold beginning of FEBRUARY and where the dealership paid the settlement amount on the 8th of February already.....
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WesBank's replyOfficial
01 Apr 2022, 14:10Dear Pepler C,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply01 Apr 2022, 14:10
Official
Dear Pepler C,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution