incorrect settlement

what a horrible experience with Wesbank. Contacting the call center is the worst nightmare you could ever experience as a client. we are treated like trash and as if you people are doing us a favor to answer those calls. it's just such an horrible unpleasant experience.

i have been sent an incorrect settlement quote . after spending hours on the phone trying to get the matter resolved nobody was unable to assist me. if you request for a supervisor you hang on for hours without help.

Please Wesbank I just wana be done with you and your pathetic service already.

get this bull right now please.

i am not paying for gap cover insurance that was not informed about or that I never agreed to in my contract.

i want to settle what I owe and that is it.

i called in June and requested my payment due date to be changed which was granted and that has decreased my monthly installment.

i would like to settle on that amount and not your ridiculous terms and conditions.

I'm going to the banking ombudsman if this matter is not resolved within 24 hours.

This was the worst most horrible experience with Wesbank and yet we are paying so much for my assets. we not getting it for free.

get your story right and sort this bull**** out.