JB
Johan B
1 reviews | Active since Feb 2013
11 Apr 2022, 08:58
Incorrect billing
How is it possible that my account us in arrears when it is being paid by debit order which Wesbank is controlling. And then I get charged interest because you stuffed up the debit order.. how?????
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WesBank's replyOfficial
11 Apr 2022, 11:08 Dear Johan, We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. We will be in touch with you to resolve this matter. Regards, WesBank Service Resolution
WesBank's reply11 Apr 2022, 11:08
Official
Dear Johan, We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. We will be in touch with you to resolve this matter. Regards, WesBank Service Resolution