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Ndidzulafhi N
1 reviews | Active since Dec 2012
29 Jun 2019, 09:32
Incorectly debited
I have setteled my Wesbank account end of last month and suddenly Wesbank debited on my bank account the monthly instalment of the car that I have settled with them I want my money to be reversed bavk to my bank account ASAP as this has created an imoact on my record as I want to apply for another car finance.
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Replies (2)
WesBank's replyOfficial
01 Jul 2019, 09:56Dear ndidzun,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS9C372.
Regards,Zabonize Hogins WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS9C372.
Regards,Zabonize Hogins WesBank Service Resolution
WesBank's reply01 Jul 2019, 09:56
Official
Dear ndidzun,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS9C372.
Regards,Zabonize Hogins WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS9C372.
Regards,Zabonize Hogins WesBank Service Resolution
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Ndidzulafhi N's updateReviewer Update
02 Jul 2019, 09:53Good day I'm following up if I will get the letter in writing for the mistake that has happened.
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Ndidzulafhi N's update02 Jul 2019, 09:53
Reviewer Update
Good day I'm following up if I will get the letter in writing for the mistake that has happened.