JM
Jon M

1 reviews | Active since Feb 2015

02 Apr 2022, 11:43

*********** Wesbank !

I am sick and tired of having to deal with *********** *****s. I called you , I emailed 3 times , I gave you my new banking details , I even filled out the forms you gave me and sent back with all information on yet STILL you ***** it up . is there nobody with a grade 3 or higher in Wesbank that can do something as simple a change of banking details ? its not rockets science . THIS is what happened when you employ the wrong people .

0
Replies (1)
WesBank
WesBank's reply04 Apr 2022, 07:29
Official
 Dear Jon McGowan,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution