MS
Munier S
1 reviews | Active since Jul 2021
01 Feb 2023, 14:50
*********** service
I've been trying for 2 months to get my eNATIS papers. I was told to pay R362 in order to get transfer of ownership done. Nearly a month and a half later I'm told it cannot be done because of licence arrears. This I find strange as another vehicle was registered in my name in the last month with no problem. Subsequent emails have now gone unanswered. If Wesbank cannot get the transfer of ownership done then I can have it done via legitimate and competent channels instead. I'm also expecting a refund of R362 - something I paid for which Wesbank failed to conclude.
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Replies (1)WesBank's replyOfficial
01 Feb 2023, 15:03Dear Munier Samsodien
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply01 Feb 2023, 15:03
Official
Dear Munier Samsodien
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
