1 reviews | Active since Nov 2011
*********** individuals : Wesbank
My car was respossessed by Wesbank for my account being way behind, I managed to speak to my CEO to help, on Monday the 17 I called Zandile Dlamini requesting a settlement letter and I was told I can only get it after 24 hours and only if the team leader approves, I called again the following day to follow up, spoke to Natasha and I was told the request is searing with the team leader, they promised I was going to get it the same day, Dololo, my CEO decided to give io to assist me because he thinks I am lying about not getting the settlement letter. I have never dealt with *********** company.today I called again and they told me they will call me again, still waiting for their call even now, it's 18h23.
I am very very disappointed with Wesbank,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
