*********** Consultants

<p>Good day</p> <p>I took a leave day on 28 June to go to a branch and do a application for private vehicle finance. After I sat in line for a long time I was informed that I have to do an online application. I sat inside the branch to complete the application. When I phoned the customer care that informed me the consultant at the branch shouldh've done it since I'm there already. Anyway I did the application and follow up on saturday the 01 July when I was informed the application was approved and they will send me a mail to sent all my documentations to. I did that and waited again. From 1 July up until 10th July I phoned 8-9 times to ask for feedback because the seller is not going to wait for me. All of my airtime and time waisted without ANY feedback. Never not even once did I receive a phonecall or mail from them after sending numerous mails. On 10 July I was told that Cameron Clark will be my marketer working with my deal. He send me a mail on the 10th requesting some info. I answered his mail that same day and since then I send him a few mails again asking for feedback but has just been ignored flat. Today 14 July I phoned again on my cost since not getting any feedback and he was to busy to talk to me and I was only told that his waiting for some info. My current car is financed at Wesbank and I really wanted to stay with them for my new car but this is absolutely rediculous service. Really dissappointed</p>