1 reviews | Active since Nov 2016
Incompetence at wesbank
<p>On the 10 November 16 I called wesbank to change my debit order details to my business account. On the 25th of November not only was my a personal account still debited. But I was advised that the changes were not effected. What was the point of my call then. Inefficiency at its best. For such a big brand this type of service is unacceptable. </p>
Good day,
Thank you for bringing the matter to our attention. Please accept our sincere apologies in this regard.
Our agents have made contact with you in order to update you banking details. Your due date has also been changed to the 30th of each month as requested by you.
We trust that the matter was dealt with to your satisfaction.
Kind regards
WesBank
Good day,
Thank you for bringing the matter to our attention. Please accept our sincere apologies in this regard.
Our agents have made contact with you in order to update you banking details. Your due date has also been changed to the 30th of each month as requested by you.
We trust that the matter was dealt with to your satisfaction.
Kind regards
WesBank