1 reviews | Active since Mar 2009
Incompetence again with credit application
My bank rejects my application for finance whilst the other 3 banks approve it. Standard bank gave me an awesome rate even though i dont bank with them. It would seem like the application was handled with incompetence as i am trading in a vehicle and buying a new one, meaning that one account will be settled and a new one created. Both my wife and I are platinum card holders. Did you take her income into consideration when scoring the application as the expenses are split between the 2 of us. Really now... do i have to teach you how to do your job. Can you kindly get a competent credit manager to call me to resolve this mess. Standard bank has shown good faith and dangled a carrot for me to move my business. Look at my profile and my wife's...see what we earn and what products we have with the first Rand group. I financed over 6 vehicles with FNB and every time i have to resort to hellopeter to finalize the finance...look at the history with credit application and you will find a complaint linked to each one. Really your service is pathetic. Get someone to contact me by COB because if i take finance with Standard Bank, our entire portfolio will be moved...Service is horrible!!!!! <div><br></div><div><em>(Supplier name changed from First National Bank to Wesbank by Hellopeter.com)</em></div>
Thank you for your concerns highlighted. Your application was referred to a branch manager for review and we have communicated with you in terms of a proposed deal which we believe that you are now in agreement with.
We will continue our discussions with you until the matter has been completely resolved.
Kind regards
WesBank
Thank you for your concerns highlighted. Your application was referred to a branch manager for review and we have communicated with you in terms of a proposed deal which we believe that you are now in agreement with.
We will continue our discussions with you until the matter has been completely resolved.
Kind regards
WesBank
