MM
Mcgyver M
1 reviews | Active since Jul 2013
12 May 2015, 08:59
incompetence
I phone early in the morning on 11/5/2015 to change my debit order date, and the ***** there make me hold for about 10 mins, simply to change the date, after back and forth he still didnt fulfill my request. He tells me of the advantage of changing the date 3 times, but still he couldnt do it once.. what a complete waste of time and money!!!! Disgusted..I ended completing the request myself online
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WesBank's replyOfficial
13 May 2015, 13:10Hello Mcgyver198801,
Thank you for bringing your concerns to our attention and affording us the opportunity to rectify where we have fallen short.
We have been in contact with you to discuss the reasons for your frustration and confirm that all details have been updated as per your request. We wish to once again apologise for any inconvenience caused.
We trust our efforts has earned your continued patronage.
Kind regards,
WesBank
Thank you for bringing your concerns to our attention and affording us the opportunity to rectify where we have fallen short.
We have been in contact with you to discuss the reasons for your frustration and confirm that all details have been updated as per your request. We wish to once again apologise for any inconvenience caused.
We trust our efforts has earned your continued patronage.
Kind regards,
WesBank
WesBank's reply13 May 2015, 13:10
Official
Hello Mcgyver198801,
Thank you for bringing your concerns to our attention and affording us the opportunity to rectify where we have fallen short.
We have been in contact with you to discuss the reasons for your frustration and confirm that all details have been updated as per your request. We wish to once again apologise for any inconvenience caused.
We trust our efforts has earned your continued patronage.
Kind regards,
WesBank
Thank you for bringing your concerns to our attention and affording us the opportunity to rectify where we have fallen short.
We have been in contact with you to discuss the reasons for your frustration and confirm that all details have been updated as per your request. We wish to once again apologise for any inconvenience caused.
We trust our efforts has earned your continued patronage.
Kind regards,
WesBank