TD
Tazey D

1 reviews | Active since Jun 2021

15 Jun 2021, 07:22

INCOMPENTENT SERVICE

NEVER APPLY FOR CAR FINANCE THROUGH WESBANK - worst experience ever. I kept being sent SMS's to contact ******* but on the SMS no contact number was provided and it happened twice up until i had to call Wesbank directly then i got through the person he was having system issues and had promised to call me back but never did till today i receive a SMS that my vehicle will be sold and again has a name and no contact details

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Replies (1)
WesBank
WesBank's reply15 Jun 2021, 08:46
Official
Dear Tazey D,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution