NV
Nick V
1 reviews | Active since Jan 2014
01 May 2020, 08:40
Impossible to get COVID relief or do anything with debit orders
Wrote FNB / Wesbank 3 letters, banker 1 letter. Phoned call centre, tried everything through banking app, online banking. FNB / Wesbank make it impossible for me to get COVID relief, despite starting the process 4 weeks ago.
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Replies (1)
WesBank's replyOfficial
02 May 2020, 09:51Dear Nick V,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply02 May 2020, 09:51
Official
Dear Nick V,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution