SP
Schalk P
1 reviews | Active since Sept 2019
21 Feb 2022, 11:16
Igoring my request for refund
It's been more than 5 business days now and still no once contacted me or responded to my request for a refund for the remainder of my advance payments after I've settled the account.
Being on calls for more than 10 minutes and then to be told send an email where no one ever looks at.
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WesBank's replyOfficial
21 Feb 2022, 12:09 Dear Schalk
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply21 Feb 2022, 12:09
Official
Dear Schalk
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution