JG
Jade G
1 reviews | Active since May 2018
11 Apr 2024, 08:18
If I could rate - 5 stars I would
If I could rate - 5 stars I would. The service received from Wesbank has been by far the worst I have gotten from any fiancal intuition. You short sell me my car finance, under pay the seller. Tell me nothing can be done. I ask for a call from a manager. Get no feedback. I also made it very clear on my application to opt of marking, yet I receive none stop calls, clear breach of POPI. This will be last communication with you. I am just going to move all my services from FNB and Wesbank to another provider, who actually cares and is will to go the extra mile.
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Replies (1)WesBank's replyOfficial
11 Apr 2024, 08:28Dear Jade G,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply11 Apr 2024, 08:28
Official
Dear Jade G,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
