JG
Jade G

1 reviews | Active since May 2018

11 Apr 2024, 08:18

If I could rate - 5 stars I would

If I could rate - 5 stars I would. The service received from Wesbank has been by far the worst I have gotten from any fiancal intuition. You short sell me my car finance, under pay the seller. Tell me nothing can be done. I ask for a call from a manager. Get no feedback. I also made it very clear on my application to opt of marking, yet I receive none stop calls, clear breach of POPI. This will be last communication with you. I am just going to move all my services from FNB and Wesbank to another provider, who actually cares and is will to go the extra mile.

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Replies (1)
WesBank
WesBank's reply11 Apr 2024, 08:28
Official
Dear Jade G,
 
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
 
We will be in touch with you to resolve this matter.
 
Regards,
WesBank Service Resolution