KH
Khemal H

1 reviews | Active since May 2012

27 Jan 2021, 08:30

If Anything happens to my car, Wesbank will need to cover it.

I called Monday, was promised vendor services would get back to me in 24-48 hours and still no contact.

I specifically called to have my mechanical warranty extended and on both occasions was promised to recieve a callback.

In the 1st, call was dropped when transfered with no Call back and the 2nd, still no response.

0
Replies (1)
WesBank
WesBank's reply27 Jan 2021, 09:55
Official
Dear Khemal,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,

WesBank Service Resolution