KH
Khemal H
1 reviews | Active since May 2012
27 Jan 2021, 08:30
If Anything happens to my car, Wesbank will need to cover it.
I called Monday, was promised vendor services would get back to me in 24-48 hours and still no contact.
I specifically called to have my mechanical warranty extended and on both occasions was promised to recieve a callback.
In the 1st, call was dropped when transfered with no Call back and the 2nd, still no response.
Helpful (0)
Replies (1)0
Replies (1)WesBank's replyOfficial
27 Jan 2021, 09:55Dear Khemal,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply27 Jan 2021, 09:55
Official
Dear Khemal,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
