I've been waiting for 7 days

<p> </p> <p>Being a young professional, one would suspect to get "good, regular" service out of an institution that will be handling and safe keeping of your money. I submitted a motor financing form last week Thursday with a response from FNB stating they will phone me back within 48 hours???</p> <p> </p> <p>That still has to occur!!! All I want is a Yes, Mr van Rooyen, or No get lost!</p> <p> </p> <p> </p>