KB
Kelley B
1 reviews | Active since Apr 2018
25 Jul 2019, 10:37
I need urgent assistance!
I have tried for the past week to get my paid up letter of my vehicle and I received no response or assistance from anyone. I received an email stating that Ismail Kimmie is responsible for my account and his contact number ***, I have attempted to contact him as well as email him to no avail, the phone rings and rings and noone answers. I just want a paid up letter for my vehicle, how is this so hard to get?
Please can someone assist me in this matter urgently!!
Helpful (0)
Replies (2)0
Replies (2)
WesBank's replyOfficial
25 Jul 2019, 11:10Dear Kelley B,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS9F2C8.
Regards,
Elize Fourie WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS9F2C8.
Regards,
Elize Fourie WesBank Service Resolution
WesBank's reply25 Jul 2019, 11:10
Official
Dear Kelley B,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS9F2C8.
Regards,
Elize Fourie WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS9F2C8.
Regards,
Elize Fourie WesBank Service Resolution
KB
Kelley B's updateReviewer Update
30 Jul 2019, 13:45Good afternoon
To date I am still waiting for a paid up letter for my vehicle. Please could someone email it to me ***ca / ***
To date I am still waiting for a paid up letter for my vehicle. Please could someone email it to me ***ca / ***
KB
Kelley B's update30 Jul 2019, 13:45
Reviewer Update
Good afternoon
To date I am still waiting for a paid up letter for my vehicle. Please could someone email it to me ***ca / ***
To date I am still waiting for a paid up letter for my vehicle. Please could someone email it to me ***ca / ***