EU
Eben U
1 reviews | Active since Jun 2021
25 Jun 2021, 10:27
I just want to close my account and be Wesbank free
I have settled my account on the 10th of May 2021. I've made a request for my car's registration documents and to close the account. I've received the registration document and the car has already been transferred onto my name. Wesbank still deducted a debit order on the 1st of June. I have now also received notice of a debit order that will deducted on the 1st of July.
I have multiple reference numbers but these queries just don't get resolved. I just want to be free of Wesbank and their subpar service...it is ridiculous to think that I`m still paying Wesbank for a car that has been on my name for a while now.
The reference numbers against this query are: ***20 478519
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Replies (1)0
Replies (1)WesBank's replyOfficial
25 Jun 2021, 10:33Dear Eben U
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply25 Jun 2021, 10:33
Official
Dear Eben U
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
