AB
Anneke B
1 reviews | Active since Jan 2016
16 Mar 2026, 14:35
I just called in to query a settlement which was done on a vehicle. The consultant named Delroy got so irritated with me and I was nothing but polite until he pushed too far. I have never dealt with a Wesbank consultant who is so intentionally abrubt.
How can we NOT help you... What happened to good service??
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Replies (1)0
Replies (1)WesBank's replyOfficial
16 Mar 2026, 14:42Dear Anneke,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply16 Mar 2026, 14:42
Official
Dear Anneke,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
