AB
Anneke B

1 reviews | Active since Jan 2016

16 Mar 2026, 14:35

I just called in to query a settlement which was done on a vehicle. The consultant named Delroy got so irritated with me and I was nothing but polite until he pushed too far. I have never dealt with a Wesbank consultant who is so intentionally abrubt.

How can we NOT help you... What happened to good service??

0
Replies (1)
WesBank
WesBank's reply16 Mar 2026, 14:42
Official
Dear Anneke, 

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution