NL
Nompumelelo L

1 reviews | Active since May 2024

18 Jun 2024, 22:23

I have recently taken up car finance with them and signed documents about my loan amount and monthly installments, which were later changed and hiked up

I have recently taken up car finance with them and signed documents about my loan amount and monthly installments, which were later changed and hiked up. Overall total that was loaned increased and the agreed installment increased. I now owe money I never borrowed 😢

0
Replies (1)
WesBank
WesBank's reply19 Jun 2024, 06:36
Official
Dear Nompumelelo N,
 
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
 
We will be in touch with you to resolve this matter.
 
Regards,
WesBank Service Resolution